Maximizer CRM 10 Entrepreneur
Software Support Center

Maximizer Software Add-ons

• Accounting Link 10 Designed for use with QuickBooks^®
• MaxMobile Lite 10 for BlackBerry
• MaxMobile Lite 10 for Windows Mobile Pocket PC
• MaxMobile Lite 10 for Windows Mobile Smartphone
• MaxLink 10 for Palm OS
• Maximizer CRM Gadget - Address Book Gadget

Manuals & Guides

Supported Operating Systems

• Microsoft Windows 7 Home Premium, Professional, Ultimate, and Enterprise (32-bit and 64-bit edition)(with latest updates)
• Microsoft Windows Vista Home, Business, Ultimate, and Enterprise (32-bit and 64-bit edition) (with latest updates)
• Microsoft Windows XP Home and Professional (32-bit and 64-bit edition) (with latest updates)
• Microsoft Windows XP (Tablet PC Version) (with latest updates)
• Microsoft Windows 2000 Professional, Server and Advanced Server (with latest updates)
• Microsoft Windows Server 2008 Standard and Enterprise (32-bit and 64-bit edition)
• Microsoft Windows Server 2003 Standard and Enterprise (32-bit and 64-bit edition) (with latest updates)
• Microsoft Terminal Server 2000, 2003
• Citrix 4.0

Microsoft Windows XP Home, XP Media Center, Vista Home, Vista Home Premium, and Windows 7 Home Premium are not supported in a network environment when logging into a domain is required. Refer to your Microsoft documentation for details on how to set up networking in a workgroup environment

Supported Database Applications

• Microsoft SQL Server 2005 Express (provided with Maximizer CRM Entrepreneur installation) (32-bit and 64-bit)

Supported Office Applications

• Microsoft Word 2000, 2002(XP), 2003, 2007
• Microsoft Excel 2000, 2002(XP), 2003, 2007
• Corel WordPerfect 10.0, 11, 12

Supported Internet Browsers

• Microsoft Internet Explorer 6.0
• Microsoft Internet Explorer 7.0
• Microsoft Internet Explorer 8.0

Supported Email Applications

• Microsoft Outlook¹ 2000, 2002 (XP), 2003, 2007
• Microsoft Outlook Express 6.0
• Microsoft Exchange 2000, 2003, 2007 (SP1)
• Lotus Notes/Domino² 5.0, 6.0, 6.5, 7.0
• GroupWise 5.0, 6.0, 6.5, 7.0

1. The Outlook Add-in is only supported on computers running Outlook 2002 (XP) or later.
2. The integration of Lotus Notes and Maximizer is limited to allowing access to only the Inbox folder and reading/composing email in plain text. Also, subfolders are not available and email messages do not display attachment indicators in the Maximizer Email window.

Supported Fax Applications

• Microsoft Fax (Campaigns only)
• WinFax Pro 10.03¹

1. WinFax Pro is not supported on Microsoft Server operating systems. Functionality is limited to manually entering fax numbers on Windows XP operating systems.

Supported Reporting Tools

• Business Objects Crystal Reports XI (Embedded, Standard, Professional, Enterprise)
• Business Objects Crystal Analysis 11
• Crystal Reports Server XI

Supported Accounting Applications

• QuickBooks 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010 R2¹ Pro/Premier Editions (Canadian Version)
• QuickBooks 2003, 2004, 2005, 2006, 2007, 2008, 2008, 2009, 2010¹ Pro/Premier Editions (US Version)
• QuickBooks Enterprise Solutions 8.0 (Canadian Version)
• QuickBooks Enterprise Editions 4.0, 5.0, 6.0, 7.0, 8.0, 9.0, 10.0¹ (US Version)
• QuickBooks 2004, 2005/06, 2006/07, 2007/08 Pro/Premier Editions (Australian Version)
• QuickBooks 2004, 2005, 2008 Pro Edition (UK Version)

1. Requires Maximizer CRM 10 Entrepreneur Service Release 2.

Upgrade Path

• Maximizer Enterprise/Maximizer (Pervasive) 7.0 and above

We provide database conversions on older Maximizer Address Books or Databases prior to version 7.0. Please contact our support at 1-888-745-4645 for pricing quotes on this service.

Supported Import (DB)

• ACT! 1.x/2.x/3.x/4.x/2000/6.x/2004
• ACT! 2005 and ACT! 2005 Premium for Workgroups
• ACT! by Sage 2006 and ACT! by Sage Premium for Workgroups 2006
• ACT! by Sage 2007 and ACT! by Sage Premium for Workgroups 2007
• ACT! by Sage 2008 and ACT! by Sage Premium for Workgroups 2008
• ACT! by Sage 2009 and ACT! by Sage Premium for Workgroups 2009
• ACT! by Sage 2010 and ACT! by Sage Premium for Workgroups 2010¹
• GoldMine and GoldMine CE 1.x/2.x/3.x/4.x/5.x/6.x
• GoldMine 6.7 Corporate Edition or earlier
• Organizer 1.x
• Delimited
• CSV (Comma Separated Values)
• Clipper Summer 87
• Clipper 5.x
• dBase III/III+
• dBase IV
• dBase V/Visual dBase 5.x
• FoxBase/FoxBASE+
• FoxPro 1.x
• FoxPro 2.x
• Visual FoxPro 3.x
• XML

1. To import an ACT! by Sage 2010 or ACT! by Sage Premium 2010 database, select File > Import ACT! 2005-2009 and ACT! Premium for Workgroups 2005-2009 option in Administrator.

Computer Telephony Integration (TAPI)

View Computer Telephony Integration requirements.

Supported PDA Units

View a list of Supported PDA Units.

JRun Applications

• Macromedia JRun 3.0, 3.1, 4.0

(JRun requires pre-installation of Java Runtime Environment 1.2.2 - 1.4.2)

Miscellaneous