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Customer Support Policies

At Maximizer Software, we pride ourselves on the strength and reliability of our software to keep your important customer information at your fingertips at all times. The latest releases of our software are the easiest to install and configure. But if you need assistance in setting it up, our expert Customer Support representatives are here to help you. There are various support options available to you, as listed below. Or contact us to inquire about premium support options for you and your business with annual maintenance contracts.

Choose the topic you would like to get information on:
Online-Solution-Center Maximizer CRM Live Support	Non-Maintenance Technical Support Annual Maintenance Contracts

 Online Solution Center

• Online Support Forum - Questions and answers about our products.
• Knowledgebase - A searchable database of service releases, error messages and articles.

 Maximizer CRM Live Support

• 6:00 am to 5:00 pm Pacific Time at 1-866-275-1254 toll-free from Canada and USA
• Email: support@maximizercrmlive.com   

Thank you for subscribing to Maximizer CRM Live - we hope you enjoy using it. At Maximizer Software, we pride ourselves on the strength and reliability of our cloud based offering to keep your important customer information at your fingertips at all times.

Maximizer CRM Live is designed to be easy to learn and use. But if you need assistance in setting it up, our expert Customer Support representatives are here to help you.

Hours of Operation
Business Hours	6:00 am-5:00 pm PST Mon-Fri
# of incidents	Unlimited
Self-Service
Knowledge Base
Community
Full-Service
Phone, Email, Chat
Remote Troubleshooting

 Non-Maintenance Technical Support

• Contact from 6:00 am to 5:00 pm Pacific Time at Maximizer CRM Support
• Service billing is $225 per 60 minutes for any Maximizer product listed as currently supported on the support page for the associated Maximizer edition.

 Annual Maintenance Contracts

When you invest in a leading CRM software solution, you want to ensure the continued success of your strategic CRM initiatives - for your users and your customers. Throughout your deployment, Maximizer Software's Annual Maintenance Contracts (View PDF) help you ensure that your system and users are running at the speed of your business. With maintenance, you'll receive a priority response to your inquiries.